Payment authorized but purchase not completed

Question

I just tried to buy an item and chose to pay via PayPal. I went through the whole authorization process and also received the charge on my bank account linked to PayPal, but after paying, the page stayed black and didn’t refresh. Both in the purchase history and on PayPal I can’t see the purchase.  I tried contacting the seller, and he also confirms that the purchase doesn’t show as completed. The payment on my transaction list is visible though, even if it hasn’t been posted...

sika700 · Accepted Answer

If the payment did not go through, only the pre-authorization was completed. It will be reversed in a few days. Kind regards.