Start a return with a dispute for an item not yet arrived still open | Questions and answers among users

lucamu2 · 2024-08-28T18:49:01.395000Z

I had opened a report for an item not received; meanwhile the item has arrived - not as described and now I can't start the return because the previous report is already open.I believe I understand that if I closed the first report, then I wouldn't be able to open another one for the same item.What should I do?

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Start a return with a dispute for an item not yet arrived still open | Questions and answers among users | eBay Italy