Good evening, in January I sold some items that were delivered by courier on January 28. This evening, after 18 I received a message from the buyer telling me that some small attachments are missing, which I’m sure I included and which they may have thrown away along with the packing material. How should I handle this? It’s clear that my word is worth as much as theirs.

@nicolamos3 wrote:...It’s clear that my word is worth as much as his.But unfortunately his is worth more... and he has 30 days to open a return request for you, which you can’t refuse if you don’t want to lose money and the item. Kind regards.

Notice of missing materials 18 days after delivery | Questions and answers among users

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Notice of missing materials 18 days after delivery | Questions and answers among users | eBay Italy