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Good morning everyone, I have an impact driver that broke, and it is still under warranty. The person who sold me the item only wanted the order number and is no longer answering me. What should I do? Thanks in advance
4 comments
marioelegio
Mentore5 months agoIf you bought it from Vevor official store IT, you must have noticed that the seller has nothing to do with the EU; in Italy they only have a warehouse, but the registered office is in Shanghai ...
Seller name: Yangyang Bai
Address: 1Lou 2shi Chongmingqu Baozhennanlu58 Hao4, Shanghai, 202157, China
For distance sales, the sale is considered to take place at the seller's registered office, so you bought the item in China and the item you purchased follows Chinese warranty rules (no one knows what they are).
hi
mario
ignas99
OP5 months agoI saw the seller, savings corner, Italian name of Naples
ignas99
OP5 months agoAt least out of politeness the seller should reply and explain
marioelegio
Mentore5 months agoYou can contact him, this information is public and appears on all his listings: