Battery under warranty, the seller no longer responds to my messages | Questions and answers among users

taniama · 2026-01-20T17:00:33.876000Z

I bought a battery for my Jeep Cherokee in December 2024. The battery is now no longer working properly because the start&stop no longer works. The Jeep dealership says I have to replace it. I contacted the seller, who first replied that the battery has a 24-month warranty. After I explained the problem, he stopped replying, despite my repeated messages. In this case, since 13 months have passed, what do I do? eBay won't let me open a dispute because the 90 days are up. I imagine many people buy items on eBay with a 24-month warranty. In these cases, what do you do? That way the seller can always wash their hands of it..

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Battery under warranty, the seller no longer responds to my messages | Questions and answers among users | eBay Italy