Return block because there is no record of it being sent
Good morning, my return and refund request was cancelled because I didn't know I had to send the shipping confirmation photos. How can I do? I didn't use your label, but I shipped the package with BRT .
1 comment
sika700
Mentore1 year agoGood morning,
if the request is marked closed, you can try to appeal... but you should have entered the tracking promptly.
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/fai-appello-contro-la-decisione-di-ebay-su-una-restituzione-un-oggetto-non-ricevuto-acquirenti?id=4039&st=3&pos=3&query=Fai%20appello%20contro%20la%20decisione%20di%20eBay%20su%20una%20restituzione%20o%20un%20oggetto%20non%20ricevuto%20-%20acquirenti&intent=appello&lucenceai=lucenceai&docId=HELP1308
Kind regards.