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Good evening, I kindly ask for your help: I bought an MP3
I bought an mp3 and the next day the seller writes to me saying that by mistake it is no longer available and is being replaced with one of equal or similar value. After three days I receive a model worth half as much. After many emails, he agrees to take it back but doesn't want to cover the shipping costs. What can I do?
Happy Easter !!!
1 comment
marioelegio
Mentore3 years agoIf you have correctly requested the return through eBay for an item that is not as described, now ask eBay to step in:
Return request procedure: https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0
Request for intervention: https://www.ebay.it/help/buying/returns-refunds/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=chiedi%20ad%20ebay&lucenceai=lucenceai&docId=HELP1382
hi
mario