Good evening, I received a refund request for an item sold | Questions and answers among users

barone_abbigliamento_angri · 2024-05-08T16:26:00.742000Z

Only the customer didn't enter the return shipping details, so it doesn't show as shipped, but in reality the package arrived to me; it's just that it won't let me issue the refund because it's part of an order with a return request. How can I fix this?

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Good evening, I received a refund request for an item sold | Questions and answers among users | eBay Italy