Good morning. When the ordered material does not match the description, the costs for the return

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Good morning, I ask: if I receive material different from the description, is the seller always obliged to cover the shipping costs even if "no returns accepted"?

franco632002

467 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

marioelegio

Mentore3 years ago

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In case of non-conformity, the seller is obliged to accept the return and the return shipping costs are at their expense. https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/returning-item/return-shipping?id=4066&st=3&pos=1&query=Spese%20di%20spedizione%20della%20restituzione%20-%20acquirenti&intent=spese%20di%20reso&lucenceai=lucenceai&docId=HELP1152

Everything written in the listing only applies in the event of a change of mind on the part of the buyer.

mario