GOOD MORNING, one of the items sold has been lost and I can't cancel and refund it | Questions and answers among users

pasqur-51 · 2024-10-21T09:13:36.719000Z

I sold 4 antique books but at the time of shipping one of the books, I don't know how, got lost. I followed the procedure but I can't cancel it and have EBAY refund the buyer. What can I do? Kind regards

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GOOD MORNING, one of the items sold has been lost and I can't cancel and refund it | Questions and answers among users | eBay Italy