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Dell'Orto PHBL 25 BS carburetor
Hello everyone, my name is Massimo, I was scammed (maybe like some of you..) by the seller *** who is currently vanished into thin air, and Ebay can no longer provide support on this either. I paid €120.90 for the Dell'Orto carburetor item in February 2023 and after one of their messages asking me to be patient because the item was temporarily unavailable (but when I paid, it was...), I naively said ok, I'll wait... without realizing that after more than 30 days Ebay no longer responds to purchase protection. Evidently it's a "little trick that some DISHONEST seller does, opens and then closes shops, makes himself unreachable... Negative 5-star feedback! by now I've lost my money, I hope this message is useful to other users and won't be censored. Never wait too long if the seller keeps stalling with all sorts of excuses.. Below are the lies they wrote to me on February 9 as a reply to my request for shipping information:
Good morning, we apologize, we are truly sorry, we were convinced we had written to you, perhaps due to an error you did not receive the email at that point. We informed you that the product/products you purchased were not immediately available, but on reorder in a few days. Normally we ask the customer whether they want to wait or whether they want a refund, but the supplier informed us that they have run out of the product until further notice, and we do not find any alternative to offer you at the moment. The spare parts situation is currently dramatic, even though it still appears available in the system with a certain quantity indicated, that is only because we refer to the distributors' warehouses, which are now inaccurate and out of control, also due to the current economic and geopolitical situation. No one currently has it in Italy, and maybe in Europe, neither do our competitors, even if you see it available on other sites or in other ebay stores. Always call before making a purchase, or send a message first, is advice I feel I should give you, both to us and to others. I'm very sorry, I offer you the refund of the product with a thousand apologies. We are also in the hands of the companies and we are mortified. I await your response and we apologize for what happened.
cizeta1964
Mentore3 years agoEbay is no longer responding, but if you paid via paypal, you still have time to file a dispute for item not received, or a chargeback through your bank.