wrong postcard inside envelope | Questions and answers among users

cora.46ydok · 2025-03-03T19:32:30.402000Z

hello everyone , I wanted to ask you all for help on the right way to handle this situation .I sold a postcard to someone , after 3 days it arrived at its destination on time , the buyer sends me a message telling me that it wasn’t the postcard from the listing , I check, and he was completely right , I apologize since they were almost identical.anyway I immediately arrange another shipment the postcard arrives almost right away to the buyer , I contact him to apologize again , and to ask how we wanted to handle the other postcard , or at least to leave me feedback ,...... complete silence in the end it’s true that the mistake was mine , but in the end I also lost the other rare postcard and also the positive feedback , since his silence makes me think that he might leave me negative feedback, what would be the solution? thanks to everyone

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wrong postcard inside envelope | Questions and answers among users | eBay Italy