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Resolve a dispute with ease
Good morning, I am a seller of an item that was sent back to me for a defect after a dispute was opened by the buyer. Now the item has arrived back to me but my account is blocked and I can't refund it.....what should I do? If I go to the refund option it tells me I can't do it because the account is blocked....the item has already arrived at my home and everything is fine, we already have an agreement with the buyer for the refund but I don't know how to unblock this....thanks
1 comment
sika700
Mentore2 years agoGo to the dispute and refund them directly.
Nothing could be simpler... of course, if your funds are held, you'll have to refund them out of pocket by entering a credit card.
Kind regards.