clicked on received item by mistake
I am the buyer and by mistake I clicked on item received even though I hadn’t actually received it yet. To try to solve the problem, I then clicked the button saying that I had not received the item, clearly stating that I was already in agreement with the seller that I would pick it up in person and that I had clicked the button by mistake and that I had no problem with the seller.
Ebay sent a report to the buyer, who is not at fault.
How can I remove the fact that I have already received the item?
Thanks
3 comments
nathalie@ebay
Ciao @lagica_galc
Sa hai ritirato l'oggetto, ti basterà chiudere il reclamo. Clicca sul tasto "vedi dettagli richiesta" accanto all'ordine in questione e troverai l'opzione "chiudi la richiesta"
lagica_galc
OP2 years agoActually, I'll pick it up on Saturday.
As of today, I've only marked it as picked up, but I will pick it up.
I don't know how to remove that I picked it up
marioelegio
Mentore2 years agoIf you selected in-person pickup, delivery can only be confirmed by scanning the QR code or by you giving the seller the 6-digit code you received from eBay.
So wait until Saturday, pick up the item, give the codes to the seller, and then close the dispute as Nathalie told you.
hi
mario