Customer tries to scam me | Questions and answers among users

Anonymous User · 2024-10-11T16:24:57.864000Z

Hi, I sold a bottle of wine worth €350, uninsured shipping (at the customer's request)Today he is asking for a return with a refund, saying it arrived broken I asked some questions and he's not telling the truthHe tells me he picked it up at home, signing with reservationThe courier shows me the receipt where he picked it up at the courier's office and didn't ask for the reservationWhat can I do?

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Customer tries to scam me | Questions and answers among users | eBay Italy