the barcode provided for the return of the defective item doesn't work

Question

Hereby, I wish to report that the barcode provided for the return of the defective item does not work. Therefore, I kindly ask that a new code be sent; otherwise, I will be forced to report the situation to the competent authorities.

marioelegio · Accepted Answer

Are you sure it doesn’t work?In the message where you received the code, was there the courier reference and the delivery method? Often in Poste codes there is the delivery method to the SDA collection center or home pickup.If there were no instructions, did you ask the seller? If it really can’t be used ... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20interv...