Tracking code and seller is not responding | Questions and answers among users

dhyanshakuntala · 2024-10-21T12:33:29.786000Z

The seller is not responding to my requests for the tracking number (package sent from Sri Lanka). After several reminders I started the order cancellation process. On the last possible day the seller refused the refund, so they do read Ebay messages! I kept writing to them, but they don’t reply.There is no way to contact Ebay to report this, and I have to wait another month before I can submit the item not received claim (estimated delivery between October 16 and November 20). Is there nothing else I can do?

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Tracking code and seller is not responding | Questions and answers among users | eBay Italy