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How to get compensated
I bought an item. Covered by warranty. It broke. I contacted the seller, who didn’t give me a response either by msg or by phone .....
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I bought an item. Covered by warranty. It broke. I contacted the seller, who didn’t give me a response either by msg or by phone .....
marioelegio
Mentore2 years agoIf the seller is a professional with its registered office in an EU country, you can appeal to AGCM (in point 8 of the guide there are the agency's contacts). Remember that after 6 months from the purchase, it is up to you to prove that it is a defect and that the fault is not due to your improper use. https://www.agcm.it/pubblicazioni/dettaglio?id=411fd8e5-67bf-4163-a12d-8af10dfc351f&parent=Vademecum&parentUrl=/pubblicazioni/mini-guide
If it is a private individual or a seller outside the EU, there is no warranty.
hi
mario