How can I get eBay to step in for an item purchased as a guest? | Questions and answers among users

camillspagnol_0 · 2024-12-09T14:54:43.048000Z

Hello everyone, I bought a product on eBay as a guest. However, the package was never delivered (SDA courier). According to the postal service, it’s the seller who has to deal with it, but he hasn’t been much help either and doesn’t seem willing to give me a refund. Now I don’t know how to ask eBay to step in, because there are no customer service contacts and I also can’t even start a request for intervention since I bought as a guest.help

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How can I get eBay to step in for an item purchased as a guest? | Questions and answers among users | eBay Italy