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How to return a defective item
How do I return a personalized item I bought to get a refund after the seller doesn't respond to messages? I want a refund. Who pays for the return shipping?
1 comment
marioelegio
Mentore1 year agoIf the item is defective, the seller pays for the return.
Open an eBay return request .... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&puc=DEFAULT_BUY.BUYER&ri=0
Wait 3 working days for the seller to send you a prepaid return label.
If the seller doesn’t want to cooperate, on the 4th day .... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=chiedi%20ad%20ebay&lucenceai=lucenceai&docId=HELP1382
hi
mario