LockedDiscussion interactions are currently paused.Questions and answers among usersChevronRightIconWhat should I do if I placed a preorder but the item hasn't arrived and the seller has disappearedWhat should I do if I placed a preorder but the item hasn’t arrived and the seller has disappearedandreravasi028View listingsPosted 3 years ago·Last reply 3 years ago See original 1 commentComment NewestmarioelegioMentore3 years agoView listingsOn eBay, preorders with shipping beyond 30 days cannot be made, because they would not be covered by the eBay customer guarantee. https://www.ebay.it/help/policies/listing-policies/regole-sulla-prevendita?id=4252&st=3&pos=1&query=Regole%20sulla%20prevendita&intent=preordini&lucenceai=lucenceai&docId=HELP1252Try to see if you are still in time to ask eBay to intervene: https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&ri=0Otherwise, open a dispute on PayPal's site or do a chargeback on the credit card. himario See original
marioelegio
Mentore3 years agoOn eBay, preorders with shipping beyond 30 days cannot be made, because they would not be covered by the eBay customer guarantee. https://www.ebay.it/help/policies/listing-policies/regole-sulla-prevendita?id=4252&st=3&pos=1&query=Regole%20sulla%20prevendita&intent=preordini&lucenceai=lucenceai&docId=HELP1252
Try to see if you are still in time to ask eBay to intervene: https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&ri=0
Otherwise, open a dispute on PayPal's site or do a chargeback on the credit card.
hi
mario