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How does the return work?
Hello, a buyer asked me for a refund. I accepted it but what do I do now? What do I need to do to get my item back? I need an answer urgently
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Discussion interactions are currently paused.
Hello, a buyer asked me for a refund. I accepted it but what do I do now? What do I need to do to get my item back? I need an answer urgently
sika700
Mentore2 years agoHello,
Refund for what reason?
Changed your mind?
Before refunding, the buyer must send you the item at their own expense.
Non-compliance?
You need to provide a prepaid return label and then, once the item has arrived, issue the refund.
Best regards.