How can I contact eBay and/or a seller? | Questions and answers among users

carrubba07_7 · 2025-05-20T18:35:36.581000Z

Hi, even though I have an eBay account, I bought a full LED kit for my car but the bulbs that arrived are not suitable for my car, I can't install them. I can't get an answer from the seller while eBay replied, through artificial intelligence, that according to them the kit cannot be returned. I find myself having spent €130 and being unable to speak with either the seller or eBay. Can you suggest what to do to get the possibility of returning it and obtaining a refund? Thanks, Giorgio

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How can I contact eBay and/or a seller? | Questions and answers among users | eBay Italy