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  • Questions and answers among usersChevronRightIcon
How can you protect yourself from people who edit listings during the purchase?

Hello, I went ahead and bought two games, but before accepting my purchase, the seller changed the listing by putting two empty boxes up for sale, at a fairly high price for two cardboard boxes. I tried to contact the seller telling them that I would not have wanted to buy them, but I never received a response. Today I’m left with two empty boxes that I can’t even return (because obviously they don’t accept returns). I kindly ask you, how should I handle this, since something like this has never happened to me. Thank you in advance.

antcar5106
antcar5106
6View listings
Posted 3 years ago·Last reply 3 years ago
                                       
         
4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
sika700

sika700

Mentore3 years ago
View listings

Hello,

sellers cannot "accept purchases"... they can accept a formal offer from you... either you make the purchase or you don't, regardless of the seller's wishes.

In both cases then, I confirm what Mario already said, so let's say that you made a purchase without paying attention to what you were buying... it seems to me the most obvious solution...

Best regards.

 

                                       
marioelegio

marioelegio

Mentore3 years ago
View listings

It’s not possible to change the description after the sale. So if you really bought two empty boxes, then that’s your problem now.

If, on the other hand, the listing doesn’t state that they’re supposed to be empty boxes, you can request a return even if the seller disagrees.

 

hi

mario

                                       
antcar5106

antcar5106

OP3 years ago
View listings

the listing was changed a few minutes before the seller accepted 

                                       
marioelegio

marioelegio

Mentore3 years ago
View listings

If there was an offer from you (which the seller then accepted), it’s impossible to edit the listing.

When an offer has been sent or received:

You cannot:

  • Edit the listing duration (in an Online Auction listing)
  • Edit the starting price (in an Online Auction listing)
  • Edit the specifications/details of the item in the listing
  • Edit or add other shipping details
  • Edit the description of the existing listing

 

hi

mario

                                       
                                                                                 
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