How to request eBay's intervention for a seller who doesn't respond | Questions and answers among users

jo-stik · 2023-08-29T15:41:11.075000Z

I bought an item and after 8 months it no longer works, I contacted the seller two months ago to get assistance and warranty service, I received an evasive reply asking for my mobile number to receive the information for the warranty service. I have sent my number several times asking for the problem to be resolved, but nothing. I would like to know how to contact eBay in order to obtain the seller's email address so that the Altroconsumo association can take action.Who can help me?Thanks Fe

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How to request eBay's intervention for a seller who doesn't respond | Questions and answers among users | eBay Italy