how to trace back to eCP | Questions and answers among users

cs24.t-47 · 2023-08-08T13:34:11.910000Z

Good morning, I am an eBay pickup point, as a reference for the parcels I have the recipient's name and the eCP code but the latter, which should be shown on the label, 6 times out of 10 is not shown. The problem arises when I have multiple orders from the same person, without the eCP I don't know which parcel has arrived. I can't risk reporting a parcel as arrived when it's the wrong one because if then there are problems with the others it's a mess. Is there a way, through the shipping reference etc., to trace back to the correct eCP code? Thanks

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how to trace back to eCP | Questions and answers among users | eBay Italy