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eBay behavior
I express my disapproval of eBay's behavior. It was known that the supplier had sent me the wrong product and one that I was not interested in. eBay writes: "After reviewing the appeal, we are unfortunately unable to change the outcome of the dispute. We decided to uphold the original outcome because we determined that it was correct." And then it goes on to specify that there will be no refund.
I advise that gentleman who wrote this purely autonomous and disrespectful decision toward customers' rights to change jobs, as he has not yet understood, or perhaps no one has explained it to him sufficiently, that eBay survives thanks to customers, whose rights must be respected.
Leone
2 comments
molin_1993
OP3 years agoQuestion 1: it was just a blender replacement part.
Question 2: to everyone and especially to the person I communicated with.
Yes to the second question.
The item was completely different: it was dishcloths for household cleaning, while I was expecting (and after some dispute I received) a blender replacement part.
I hope that's enough.
Regards
Leone
marioelegio
Mentore3 years agoAlmost all disputes are handled in favor of buyers, so your case must have had such particularities as to "force" eBay to make a different decision.
The details of the matter are completely missing and I certainly can’t judge, but the very fact that you write: It was known that the supplier had sent me a wrong product and not of interest to me, raises some doubts.
hi
mario