Do you know a consumer association that can help me defend myself against scams I received via eBay? | Questions and answers among users

ioni57 · 2024-06-29T16:46:25.375000Z

I placed two orders on eBay, but I received different products. eBay is completely washing its hands of it, telling me to contact an outside lawyer, because their stupid artificial intelligence decided so.I’ve been an eBay customer for years, but now if I don’t find a consumer association to help me, I’ll be forced not to buy on eBay anymore. I really expected more seriousness from eBay, Can you recommend a consumer association, or do I have to call Striscia la Notizia to report these ridiculous situations created with the total cover of eBay, the middleman that earns its mediation fee from every transaction and then completely ignores the problem

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Do you know a consumer association that can help me defend myself against scams I received via eBay? | Questions and answers among users | eBay Italy