Advice, urgent | Questions and answers among users

mirlele · 2024-03-24T12:50:52.239000Z

Hello, in September of last year, I had purchased a book. Given the delay in delivery times, the seller contacted me asking whether I wanted to wait or preferred a refund. I decided to wait but, despite that, the book never arrived. And he writes to me saying that by mistake he marked it as "shipped", which he never did because he never received the supply. Asked again, he tells me to go through a complaint with Ebay, but the contact customer service option does not appear for me. How can I resolve this?Thanks

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