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Advice, urgent
Hello,
in September of last year, I had purchased a book. Given the delay in delivery times, the seller contacted me asking whether I wanted to wait or preferred a refund. I decided to wait but, despite that, the book never arrived. And he writes to me saying that by mistake he marked it as "shipped", which he never did because he never received the supply. Asked again, he tells me to go through a complaint with Ebay, but the contact customer service option does not appear for me. How can I resolve this?
Thanks
1 comment
sika700
Mentore2 years agoYou can’t fix it on eBay, you let too much time pass; to get help, you shouldn’t have gone over 30 days.
If you paid with Paypal, I’m afraid it’s too late for that option too; you had 180 days.
Now all that’s left is to try a chargeback on your card, with help from your bank.
Have a nice Sunday.