Continued account blocks for counterfeiting. | Questions and answers among users

segretolab · 2026-05-13T21:58:07.302000Z

Good evening, I have a real problem with this platform. Let me start by saying that I am a regular trader with a VAT number and VIES registration, with a basic store active on eBay. Over and over again, eBay blocks my sales for 7 or 10 days because of alleged counterfeiting. I have sent them, through the proper complaints process, both the receipts and the actual invoices for the disputed products, yet my appeals are consistently rejected. I now find myself with an unfair 10-day suspension, because my goods have a lawful origin and this can be documented. The automatic system is terrible and there is no way to resolve it. Now I wanted to ask whether someone is able to help me solve this problem, and above all I want to say that eBay is behaving really badly just by suspecting that a store with a VAT number, etc., could sell fake products. Thank you

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Continued account blocks for counterfeiting. | Questions and answers among users | eBay Italy