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Controversy
Hello everyone
I tried to buy a distributor for my car for the price of €350
The item has still not arrived (delivery expected between Monday 14 and Friday 18 October) so I opened a dispute and mistakenly closed it, thinking it was obvious that if I had not received the item I should have gotten a refund
Now I can no longer reopen a dispute
Why??
What can I do to get either the item or a refund?
Is there a direct contact with someone at eBay?
Thanks
1 comment
marioelegio
Mentore1 year agoIf it was obvious that you were entitled to a refund, why did you close the dispute?
When you clumsily tried to close it, a message appeared warning you that by closing it you were declaring that you had no further claims and that you would not be able to open any other disputes for the same reason. So why did you confirm that you wanted to close the dispute?
On eBay it is now obvious that it is useless to ask to reopen a dispute. Contact the payment method you used: you can open a dispute on the PayPal website or you can ask for a chargeback from your credit card issuer. This time follow their procedures carefully.
hello
mario