Dispute opened on August 18, 2025, they are still reviewing it and will let me know as soon as possible! | Questions and answers among users

maxstang69 · 2026-02-02T21:15:04.531000Z

I purchased on July 8, 2025 a used electrical device item number 196340983528 from the USA, paid with PayPal 442.15 euros (at the exchange rate 498.25 dollars), shipping handled by eBay International Shipping:Order number22-13282-6207022-13282-62070"Logicube F-fal-scsi -modl, No Charger" Seller ctlgroupShipping code EPG071024013904807After 2 months I realize that it has been stuck in Dutch customs for ages.I notify the seller, who asks me to open an item not received dispute so I can get a refund.I open the dispute on August 18, 2025, where based on the tracking data the package appears to be probably lost.Dispute ID53630631005363063100Since then this message appears:We're handling the dispute.We're reviewing your dispute and will get back to you as soon as possible.We're reviewing your dispute and will get back to you as soon as possible. As of today, nothing is still known, and now under the item it says "Return period expired on September 10, 2025."On the dispute page I can't do anything except close it. I'm sorry but I've completely lost trust in Ebay, I've been a user since 2002 with over 1200 positive feedback, losing this money really hurt me, had I gotten a refund I could have bought the part from other sellers, I've lost an important job because of this!

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Dispute opened on August 18, 2025, they are still reviewing it and will let me know as soon as possible! | Questions and answers among users | eBay Italy