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Dispute for item not received
Summary: The discussion is titled 'dispute over an item not received' but does not contain any further details about the issue, since both main posts by unopuntouno and marioelegio are marked as 'None', so it is not possible to determine the actual content of the issue being discussed.
Good evening, I opened a dispute on 28.02.25 for an item not received: Apple iPad Air 11'' M2 2024 128GB WiFi Blue Azure 24-Month Warranty ordered from a dealer in Naples on 12.02.2025, and paid for on the same day, with an expected delivery date by Friday, February 21, 2025. After insisting for a week with the seller, on February 19 they provided me with a shipping code for which, even today, March 6, 2025, there is still no corresponding shipment. The seller complains about a delay in the logistics and in the GLS courier shipment, but the tracking number provided has never shown any active shipment. I have screenshots from the courier. On 28.02 I reported to Ebay that I had not received the item and at the same time I opened the dispute. After 6 days it is still pending. What else can I do? Thanks
marioelegio
Mentore1 year agoAsk eBay to step in…… https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701
If the option still doesn’t appear, at the bottom of the same page you’ll find the link to have eBay customer service contact you.
hi
mario