Dispute for Item Not Received closedOrder date: 20 May 2024Order total: €40.42Number | Questions and answers among users

hiro3.123 · 2024-07-22T14:26:31.227000Z

on date ‎22-07-2024 16:16 good morning I sent the thermostat back to the company that sold it to me because it doesn't work in my car, I also sent the registration document but the gauge needle on the dashboard doesn't move because evidently it's not the right one, by phone they made me close the case on eBay (there I got fooled without thinking too much, I trusted them, but they did it with a trick because being disabled I wasn't well that day) telling me that everything was fine, but once closed on eBay he won't reopen it for a possible refund anymore, he made me send it at my expense, once it arrived they phoned me saying it had arrived, but they need a month to test it, if it works for them they'll send it back to me, losing the money for the thermostat plus the shipping costs , up to today I haven't heard anything, they said to call them on 2 August 2024 , in the meantime I had to buy one from another company so as not to be left with the car stuck, and that one works !! in my opinion I lose the expenses made to buy it euro 40.42 and shipping of euro 8€ with spediamo .it tracked (right after they put it at 36€ I don't know why), eBay doesn't want to hear about it, for them it's now closed and completed, but not for me. I don't know if this has happened to any of you, but eBay should be more careful because the return is trackable and it doesn't take a month to verify the part, it's all a staged act so as not to refund me, if they decide on their own that it's fine as I assume, I've lost everything Let me know if this has happened to any of you and how you handled it! thanks Franco

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Dispute for Item Not Received closedOrder date: 20 May 2024Order total: €40.42Number | Questions and answers among users | eBay Italy