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What to do if after three months you still haven’t received the goods you paid for, even after sending many reminder emails.
No protection for completed and paid purchase
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No protection for completed and paid purchase
marioelegio
Mentore3 years agoEbay protects buyers with the eBay customer guarantee. https://www.ebay.it/help/policies/ebay-money-back-guarantee-policy/garanzia-cliente-ebay?id=4210&st=3&pos=1&query=Garanzia%20cliente%20eBay&intent=garanzia&lucenceai=lucenceai&docId=HELP1238
The refund request must be made within 30 days of the end of the expected delivery period.
https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&ri=0
Maybe you waited too long and let every kind of protection expire.
If the eBay deadlines have expired, you can ask for a refund by opening a dispute on PayPal's site or through a chargeback from your credit card (depending on the type of payment you used). Either way, be careful: to be protected you always need to follow the correct procedures.
hi
mario