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what can I do
Summary: The discussion has a title, 'what can I do', but lacks content in the main posts among the participants yousrhajj_0, sika700, and marioelegio. There are no details available about what is being discussed.
Dear eBay,
I purchased an electric scooter (Ninebot by Segway MAX G30D II) through your platform and made the payment as usual. However, the seller informed me that they have not received any bank transfer and that the item has not been available for months.
I paid through eBay and can provide all proof of payment. The seller claims not to have accepted any offer, but the listing was active and the payment went through successfully.
I kindly request a full refund through the eBay Money Back Guarantee, as I have not received the product and the seller is unable to deliver it.
Thank you for your assistance.
Kind regards,
[your name or eBay username]
marioelegio
Mentore1 year ago…. If you paid by credit card or with PayPal on eBay's payment page and no more than 30 days have passed since the delivery deadline……. https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042
hi
mario
sika700
Mentore1 year agoThis is a public forum... it's not eBay!
If more than 30 days have passed since payment, eBay can no longer do anything... but if you paid by bank transfer, no one can do anything!
You can only report the account holder to whom you transferred the money.
Kind regards.