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What happens if the seller doesn't send a return label?
I am returning an item because it is different from what was described in the listing, the return shipping costs are the seller’s responsibility.
What happens if the seller does not send a return label?
or does not offer reimbursement for the return shipping costs?
9 comments
sika700
Mentore1 year agoAsk eBay to step in:
Ask eBay to step in - buyers | eBay
Kind regards.
sesquio
OP1 year agoCould you explain to me how? I followed your link
which leads to this procedure
but on the page that appears there is no option "Ask eBay to step in"
but only "Add tracking number" and "Contact the seller" (see photo1)
sika700
Mentore1 year agoWhat reason did you specify in the return request?
sesquio
OP1 year agoAs I already wrote, for an item different from the description,
I would be entitled to a return at the seller's expense, but the seller has only
sent me the address for the return and doesn't want to hear anything else,
I repeat my question
What happens if the seller doesn't send a return label?
or doesn't offer reimbursement of the return shipping costs?
In the meantime time is passing to the full advantage of the defaulting seller,
while I go around in circles on the platform following instructions, like the suggested ones,
which aren't leading to anything,
sika700
Mentore1 year agoHas it been four days since the request was opened?
sesquio
OP1 year agoThat makes eight days now,
can something be done?
sika700
Mentore1 year agoAlso in the indicated link, at the bottom, you’ll find the way to contact support.
Kind regards.