Since when does eBay protect the sneaky ones | Questions and answers among users

gipione · 2024-04-22T14:32:27.963000Z

Since when does ebay protect the sneaky ones I’ll explain it brieflyThe listing on ebay included 9 used items; purchase offer €45 then reduced to €42 after negotiation and subsequent winning bid.About €39 remained, more or less.Once the buyer received the package, he complained about the wear on one of the two tires because, according to him, it was unusable. I should point out that the listing included a set of mountain bike parts that I had stopped using when I switched to tubeless tires, so these were used materials, and the mechanic at Sportler who carried out the replacement had not told me that they were fit for the trash. Regardless of this, I should point out that this is a sale between private individuals, of used material, which is covered by the European regulations of 2002, meaning material with no warranty whatsoever and no right of return, the classic as-is, seen and liked. My clarification was of no use; the ebay representative who handled the dispute not only allowed the return but also charged me the total €52 of the transaction. So, absurdly, I not only wasted time and everything else on shipping and packing, but in the end I also lost €13. Inconceivable and unacceptable situation. I forgot: at the end of the representative’s reply, the icing on the cake, or if you prefer, being taken for a ride, they thanked me for my loyalty, since I have been a member since June 5, 2000 and have 1735 feedback. I have nothing else to add, but this precedent will certainly affect my behavior in the future and anyone who asks me for advice. Giampietro

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Since when does eBay protect the sneaky ones | Questions and answers among users | eBay Italy