Customs duties

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Good evening everyone,

I bought a product from Japan. When the product arrived, the courier asked me to pay customs duties.

I would like to know whether, at the time of purchase, the seller is required or not to specify the amount. I was convinced that everything was included, and instead it was a bitter surprise. Then I knew that if the value of the non-EU item does not exceed €150, customs duties are not due...

perla02

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Posted 2 years ago·Last reply 2 years ago

2 comments

marioelegio

Mentore2 years ago

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@perla02 wrote:
…….. When the product arrived, the courier asked me to pay customs duties.
I would like to know whether, at the time of purchase, the seller is required or not to specify the amount.

They are not required to do so, since they cannot know the buyer’s nationality in advance.

@perla02 wrote:
…… Then I knew that if the value of the non-EU goods does not exceed €150, duties are not due...

You were right, duties are not due. But you do have to pay both VAT and customs fees.

When buying something in a non-EU country, it is then up to the buyer to import the item into the EU. Customs is their sole responsibility.

bye

mario

sika700

Mentore2 years ago

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Good evening,

no seller is required to indicate import fees for two simple reasons:

they do not have a crystal ball to predict who will buy their product;
they cannot know in advance how much the import fees may amount to because each state has its own costs and related taxes (see the first point)

Moreover, it is up to you to know that by importing you will not only face duties, but, in addition to VAT, also customs fees and carrier charges.

Kind regards.