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eBay disappointment
Summary: nightflyer.0721 expresses frustration about a purchase on eBay, where they bought a car stereo advertised as compatible with their Saab. However, the installation did not go well, and the seller did not provide helpful support, claiming that others had not had any problems. After requesting a refund and providing proof of the incompatibility, eBay closed the case without explanation.
Disappointed with eBay…. I bought a CarPlay/Android Auto car stereo that was advertised as compatible with my Saab convertible. Excited, I took the kit with adapter to the auto electrician, and after a few hours I found out that the model couldn’t be interfaced with my car. I sent the message to the seller, who simply tells me that others have installed it without problems. I requested a refund upon return, and after 3 days eBay closed the case without giving a reason (even though I sent the email where my auto electrician stated that it was not compatible). If this is professionalism….
marioelegio
Mentore2 weeks agoThe outcome of the return request and return shipping costs depend on what you selected as the reason for the request.
Anyway, if it was a professional seller, the seller was required to accept the return even without a reason (with shipping costs at your expense).
hi
mario