Completely robbed | Questions and answers among users

aa6_80 · 2023-04-04T15:03:36.667000Z

I put two valuable items up for sale: a brooch and a necklace. Two buyers bought my items. From 3/3/2023 to today, 4/4/2023, I haven't seen a dime, and on top of that I had to pay the shipping costs in advance, and to top it all off the necklace was stolen and I won't be able to be reimbursed. Know that as soon as you have a problem, you won't get any assistance or they'll try to pass the buck. Ebay says it has nothing to do with the couriers, the couriers say that if you lose valuable items they won't give you a dime because, in the rules, valuable items will not be refunded. So while you're going through the shipping process and you're asked whether you want to pay a fee as insurance, know that it's false. They make valuable items disappear and no one can ask for a refund, so the insurance paid for is a load of crap. I'm ashamed for them!! As for me, I will never set foot on this platform again, never again as long as I live!! Moral: they stole money and goods from me and I followed all the rules.

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Completely robbed | Questions and answers among users | eBay Italy