Shipping details never provided and proven | Questions and answers among users

entony1 · 2025-07-16T06:34:57.553000Z

Hello everyone. I had negative experiences with purchases. In short: I bought an item on July 1st, paid immediately, received a thank-you message saying that within the next 24 hours I would have the shipping details. After 24 hours passed, I was given another 24, and I still had no details. I contacted the seller for information but nothing, no response. I canceled the order because it had not been shipped. After the three days set by the protocol passed, my order cancellation was canceled. I tried to contact eBay administrators but nothing came of it, just being redirected to read articles about possible actions to take. I turned to PayPal, which refunded me in very little time. To date I have not received the package, if they ever shipped it I don't know with which carrier. I wonder: is all this possible? Did I make mistakes? Which ones? Thanks. P. S. The negative feedback I left was unfortunately hidden. It shows as submitted but not visible.

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Shipping details never provided and proven | Questions and answers among users | eBay Italy