Difficulty receiving the invoice for a purchase | Questions and answers among users

frare_1459 · 2025-06-11T09:27:07.712000Z

Good morning everyone,I placed a wallpaper order for my company, explicitly asking, BEFORE THE PURCHASE, that an invoice be issued in the name of my company, and not in my own name ( private individual ).There is a record of several chats exchanged to make sure of this. I made the purchase, the goods have been shipped, and on my profile I can see an invoice made out in my name. I contact the seller once again, report what happened ( it was exactly what was NOT supposed to happen ) and despite exhausting sending of company details, order number, amount, etc.... I am still waiting for a response from the supplier. Can you help me??

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Difficulty receiving the invoice for a purchase | Questions and answers among users | eBay Italy