availability of days for the return | Questions and answers among users

fabrne-93 · 2024-03-19T16:59:29.632000Z

hello,I received an item that at the moment is not as described and basically does not work. The seller proposed a repair at a specialized shop, reimbursing the cost of the repair. At the moment it is not possible to tell whether the repair will make the item work again or whether something happened during transport and it got damaged, or maybe it was already not working when it was shipped. To carry out these repairs, I am waiting a week at the shop I contacted. I wanted to know if things do not go well or if the estimate is not acceptable, within how much time does the return button still appear and therefore, compared to the delivery date, the product can still be returned. Is it always 14 days from receipt of the goods? In other words, any decisions about repairing or returning the product must be made within that deadline? thanks

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availability of days for the return | Questions and answers among users | eBay Italy