Question about refund/return

Question

I received an item that did not match the description and the listing was later removed because it violated the rules (after my report). The seller initially told me it had been a supplier error and not theirs, apologizing and asking me if I meant to request a refund. I sent them the photos and they told me they would check and let me know something, but they never got back to me, they stopped replying to the messages I sent them, so after a few days I opened a request for eBay to step in. Now t...

sika700 · Accepted Answer

Hello,when you receive the refund, contact the seller and let him know that you will keep the keys available for pickup at his expense, and if he does not do so within a reasonable amount of time (10/15 days), you will throw them away. Kind regards.