Double charge for multiple purchase | Questions and answers among users

pogg02 · 2024-03-13T17:33:13.808000Z

Good evening.I’m reaching out to ask for clarification regarding an apparent discrepancy in the payments made for a recent online purchase.I bought two items from two different sellers, but I placed a single order, putting both items in the cart and then proceeding with the purchase all at once.On my bank statement, however, three separate charges are shown, for example:one payment for the total order amount, which comes to €300, and two additional payments, respectively of €100 and €200, corresponding to the individual cost of each of the items purchased.For all three charges I have the corresponding accounting letters, which, if I’m not mistaken, indicates that the payments have already been recorded.I would like to know whether this is normal and whether I should expect a refund for the duplicate charges in the next few days.I would also like to understand whether this is a common problem and, if so, how it was resolved by other customers who have had the same experience.Thanks in advanceMarco

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Double charge for multiple purchase | Questions and answers among users | eBay Italy