Good morning, a user bought two items (CDs) first waiting 4 days for payment of the first, then saying he had bought two to make one combined shipment, and marking the second single item as local pickup. Clearly two CDs weigh more than one, and I would have to pay a higher fee than the one I entered (in addition to eBay's percentages for the second CD). What can I do? This doesn't seem like fair behavior, without even asking or notifying me first.

Well, so send him the first CD and for the second you refund him (only you can cancel the transaction) and you clearly tell him that you don't want to do anything outside eBay, also because you wouldn't have any protection.Make sure you have all the messages through eBay messaging, in case of problems or any negative feedback, you'll have clear proof.Kind regards.

Two items, one shipment requested | Questions and answers among users

Discussions

Two items, one shipment requested | Questions and answers among users | eBay Italy