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eBay warranty
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Can someone help me? eBay staff have been brushing me off for 2 days now; I’m waiting for the call and they’re not calling me, I send emails and they no longer reply, sorry, I’m asking if this has happened to anyone else with a refund not yet received, the problem is with a return for an item that didn’t match what I ordered. The package ended up at a different destination because the label provided by the seller was either wrong or UPS, the courier who delivered it, made a mistake, I don’t think it’s my problem anymore, the fact is that it’s been 2 weeks since I sent the item back and nobody is giving me any guarantee about this refund. Who can I turn to in order to be protected also from the poor functioning of this eBay customer guarantee that is not protecting me? thanks everyone, I’m asking you in the community for help.
sika700
Mentore7 months agoIf you have opened the correct procedure, followed it carefully, and the parcel shows as delivered but the seller gave you an incorrect address, that is their problem.
Ask eBay to step in:
Ask eBay to step in - buyers | eBay
Kind regards.
itales.rv1ea1grm
OP7 months ago