EBAY / Amazon ES, “CUSTOMERS” from Spain | Questions and answers among users

securvideostore · 2023-02-03T11:10:43.100000Z

good morning everyone,I would like to share some experiences we’ve been having with the Spanish marketplace.We’ve had orders from Spanish customers who tried to scam us. In some cases they returned (at our expense) empty boxes or completely different, non-working items. Then leaving negative feedback, complaints etcAmong other things, it remains to be understood why international return shipping costs must be borne by the seller, requiring us to provide a prepaid waybill and trying to steer us sellers toward third-party companies for return management services. From my experience, this system sounds like a racket…Aside from that, we are sure that those who have caused us these problems on this ES platform are competitors or other distributors of the same brands from Spain who are trying to “ruin” our sales in their country. At the same time, though, they sell in Italy.So I would like to warn all fellow sellers to be careful on the ES marketplace because of these dishonest people.I hope that someone takes serious action against these companies that also sell in Italy and that in their country treat us like dirt.

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EBAY / Amazon ES, “CUSTOMERS” from Spain | Questions and answers among users | eBay Italy