eBay cancels the sale the day after the item has been shipped. Who’s going to pay me now?

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There’s something absurd about this. I sold an item worth €250, I shipped it, and the day after the courier picked it up I got a message from eBay that said: "a recent order for the following listing has been canceled due to a problem with the buyer's account". I figured the buyer must have done something illegal for the account to have been closed, but now who’s going to give me my item and my money?? On top of that, the shipping was purchased through eBay, so only eBay can step in on the delivery. IN YOUR OPINION, WILL EBAY STILL CREDIT ME THE MONEY?? The problem is theirs and the buyer’s, I did my part

lorenzos93

23 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

sika700

Mentore2 years ago

View listings

Hello,

with this account you haven't sold anything recently...

To be sure, contact support with the selling account:

https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta&lucenceai=lucenceai&docId=HELP1326

Best regards.